PRIVACY POLICY

Last updated May 28, 2026

This Privacy Policy describes how Tahoe Design & Engineering ("Company," "we," "us," or "our") collects, uses, and shares information about you when you visit our website at https://tahoeengineering.com, contact us, or engage our services.

If you have questions about this policy, contact us at:
Tahoe Design & Engineering
8201 Elder Creek Rd #2A, Sacramento, CA 95824
info@tahoeengineering.com | (916) 699-1855

1. Information We Collect

We may collect the following types of personal information:

• Contact information: name, phone number, email address, and mailing address
• Project information: details about your project, site address, and service needs
• Communications: messages, emails, and records of conversations with our team
• Website data: IP address, browser type, and pages visited (collected automatically via cookies and standard web logs)

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide requested services
• Coordinate project work, scheduling, and follow-ups
• Send SMS communications you have consented to receive
• Maintain business records and comply with legal obligations
• Improve our website and services

3. SMS / Text Messaging

If you provide your phone number and consent to receive SMS communications from Tahoe Design & Engineering, the following applies:

• Types of messages: We send scheduling updates, project follow-ups, support responses, and business-related communications.
• How consent is obtained: Opt-in consent is obtained verbally during onboarding calls. Our representative explains the SMS program, asks the contact to confirm consent, and logs their phone number at that time.
• Message frequency: Message frequency may vary based on your project or inquiry.
• Message & data rates: Msg & data rates may apply. Contact your wireless provider for details.
• Opting out: You may opt out at any time by replying STOP to any message. You will receive a confirmation and no further messages will be sent.
• Help: Reply HELP for assistance, or contact us at info@tahoeengineering.com or (916) 699-1855.

4. Cookies and Website Data

Our website may use cookies to improve your browsing experience. Cookies are small text files stored on your device. You may disable cookies through your browser settings; however, some features of the site may not function properly as a result.

If you leave a comment on our site, you may opt in to saving your name and email in cookies for convenience. Login cookies, if applicable, last for two days. Screen option cookies last for one year.

Articles on this site may include embedded content (e.g. videos, images) from other websites. Embedded content behaves as if you visited those websites directly and may collect data, use cookies, or track your interaction.

5. Data Sharing and Disclosure

We do not sell your personal information. We do not share your personal information with third parties except in the following limited circumstances:

• Service providers: Trusted vendors who assist us in operating our website or conducting our business, subject to confidentiality obligations
• Legal requirements: When required by law, court order, or governmental authority
• Business transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice to you

We do not share mobile opt-in data, SMS consent records, or phone numbers collected through our text messaging program with any third parties for marketing or promotional purposes.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, maintain business records, or comply with applicable legal obligations. If you leave a comment on our website, the comment and its metadata are retained indefinitely to support spam detection and moderation.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your location, you may have the following rights with respect to your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data, subject to legal retention requirements
• Opt-out of SMS: Reply STOP to any text message at any time

To exercise any of these rights, contact us at info@tahoeengineering.com.

9. Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected such information, we will delete it promptly.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. California Users and Residents

If you are a California resident and have a complaint about our privacy practices that we have not resolved to your satisfaction, you may contact:

Complaint Assistance Unit
Division of Consumer Services
California Department of Consumer Affairs
1625 North Market Blvd., Suite N 112
Sacramento, CA 95834
Phone: (800) 952-5210 or (916) 445-1254

12. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically. Continued use of our Services after any changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Tahoe Design & Engineering
8201 Elder Creek Rd #2A
Sacramento, CA 95824
United States
Phone: (916) 699-1855
Email: info@tahoeengineering.com